Verizon dropped 10k calls to 911 during Washington Jan storm

• 22/02/2011


A few days ago, Verizon received a letter from the Federal Communications Commission explaining the concern over Verizon‘s network failing to connect some 10,000 calls to 911 during a winter storm in Washington on Jan 26th 2011. Verizon is being asked to investigate to issue and submit its findings.

Jamie Barnett, chief of the FCC’s Public Safety and Homeland Security Bureau, stated in the letter, “We are particularly concerned that this problem may be widespread across Verizon’s footprint”.

Harry Mitchell, a Verizon spokesman stated, “We have been addressing this issue directly with the counties involved, and will work cooperatively to address the FCC’s questions, as well.” harry described the outage the result of a “mass call event”.

That’s a lot of dropped calls, and gives home phone companies a leg to stand on when battling its greatest competition, wireless carriers.

[Source – Bloomberg]

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Tags: 911, calls, carrier, communication, communications, connection, connectivity, disconnected, disconnection, emergency, emergency calls, EmergencyCalls, FCC, maryland, netwprk, outage, public safety, PublicSafety, reception, reliability, safety, storm, verizon, verizon wireless, VerizonWireless, vzw

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