Google loses Gmail data for thousands of users – oops

• 28/02/2011


For some 150,000 users of Google’s Gmail, they woke up to missing emails and chat logs. What a way to wake up on a Monday morning! Many of us use our Gmail religiously (including myself) and although I wasn’t one of the affected users (thankfully) I definitely see this as cause for concern and may consider backing up my Gmail just in case.

Google has stated that the affected user number is less than 0.08% of all Gmail users worldwide, and that they have already restored many users accounts, and are working hard at restoring the rest, but have been able to give no specific timeline on when these accounts should be back to normal.

Google Mail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.

This should be something that Google takes very seriously (no doubt they do) as they try to push “Cloud computing” onto the world, with many services living in the cloud, including the large number of Google Apps users for businesses, and the upcoming launch of Chrome OS, which is solely meant to be a ‘cloud computing’ device. I hope they figure this out and plug the bug, cause I’m sure many peoples’ thoughts of storage in the ‘cloud’ is being given harsh reconsideration.

[Via – Engadget]
[Source – Google Mail Status]

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Tags: account reset, AccountReset, backup, cloud, cloud computing, cloud storage, CloudComputing, CloudStorage, data, gmail, gmail mobile, Google, google mobile, lost, missing, mobile app, outage, reset, vanish, vanished

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